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tiller
Inflatables
YOUR LOCAL SOURCE FOR RENTAL EQUIPMENT  & CONSTRUCTION SUPPLIES
Family owned and operated since 1966
Dover, DE
302-674-1177

FAQs

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FAQS
At Dover Rent-All we strive to provide the highest level of service as well as the highest quality productsw for our customers. Customer satisfaction is our number one priority.
HOURS OF OPERATION
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Monday - Friday 6:30 A.M to 5:00 P.M
Saturday 7:00 A.M to Noon
Sunday Closed
Winter hours (December - March)
Monday - Friday 7:00 A.M to 4:30 P.M
Saturday & Sunday Closed

**Weekend rentals available for either Friday or Saturday pickup
IDENTIFICATION
We require a valid government issued ID for all rentals.

Reservations - Reservations can be made by either calling 302-674-1177, or by stoping in at our store. There is no charge to reserve your item (excluding inflatables, which require a $50.00 deposit). However if you need to cancel or change your reservation, we ask that you call ASAP so that we may free up the equipment for other customers. Reservations are recommended, especially on weekends, holidays and other busy times.
Deposits - Are required on all inflatable rentals, and must be made with a credit card.
Payment - Credit card is due at time of pickup or delivery for all rentals, unless you have an inhouse account with Dover Rent-All. We accept all major credit cards. credit cards
In House Accounts - We encourage our commercial customers to open an account with Dover Rent-All. Click here to download a credit application, or you can call our Accounting Department at 302-674-1177 ext. 117
Rates - Subject to change without notification.  We charge for all time out, not time used.
Rate Structure -
1 day = 24 hours, 1 week = 7 days, 4 weeks = 28 days
Metered Equipment - 1 day = 8 hours, 1 week = 40 hours, 4 weeks = 160 hours (if used fewer hours, your rate will not decrease)
Double Shiftt Rates - 1 1/2 times day, week or 4 week rate (whichever applies)
Triple Shift Rates - 2 times day, week or 4 week rate (whichever applies)
Lease Tax - All rentals are subject to applicable state lease tax. Only State, County or Federal agencies are exempt from this tax. Churches and other non-profit agencies are NOT exempt..
Damage Waiver - Optional 12%.  Relieves customer from responsibility for accidental damage to the equipment.  Abuse and neglect by customer NOT covered. Missing items are not covered by the damage waiver.
Environmental Fee - 1.2% on all gas and diesel powered equipment.
Fuel -  Some rental equipment runs on gasoline while others use diesel fuel. It is important for the customer to be aware of the equipment's fuel type. Equipment requiring fuel will be full at the time of rental. If on return the fuel is not full, there will an additional charge.per gallon required to fill the equipment back up.
Delivery & Pickup - Call for rates and to schedule a delivery or pickup.
Responsibility for Inventory - Remains with the customer from the time of delivery to the actual (not scheduled) time of pickup.
                                                                                                      
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This web page is owned by Dover Rent-All Inc. and was updated January 18, 2011
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